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GDPR Compliance Policy
At TV World Access, we are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, store, and protect personal data that we collect from you, or that you provide to us, when using our website, https://tvworldaccess.shop/ (the “Site”).
1. Data Controller
TV World Access is the data controller responsible for the personal data that we collect, process, and store in relation to the services we provide. If you have any questions about our GDPR practices, please contact us at:
- Email: tvworldaccess@gmail.com
- Address: Isle of Skye IV49 9AQ Harrapool, UK
2. Personal Data We Collect
We may collect and process the following categories of personal data:
- Identity Data: Your name, title, date of birth, and gender.
- Contact Data: Your email address, phone number, and postal address.
- Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: IP address, browser type, and version, time zone setting, and location.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide services: To fulfill our obligations in providing services or products you request from us.
- To improve our services: To improve our website, services, and customer experience.
- To communicate with you: To notify you about changes to our services or policies, respond to your inquiries, or provide customer support.
- For marketing purposes: If you have opted in to receive marketing communications, we will use your data to inform you about products, services, and offers that may interest you.
4. Legal Basis for Processing Your Personal Data
We rely on the following legal bases for processing your personal data:
- Performance of a contract: Processing your data is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into such a contract.
- Legitimate interests: Processing is necessary for our legitimate business interests, provided that your interests and rights do not override those interests.
- Consent: Where you have provided consent, we will use your personal data in accordance with your consent. You have the right to withdraw your consent at any time.
5. Your Rights Under GDPR
Under GDPR, you have the following rights with regard to your personal data:
- Right to Access: You have the right to request access to your personal data and receive information about how we process it.
- Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
- Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have it transferred to another controller, where technically feasible.
- Right to Object: You have the right to object to our processing of your personal data for direct marketing purposes or other legitimate interests.
- Right to Withdraw Consent: You can withdraw your consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us at tvworldaccess@gmail.com.
6. Data Security
We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, loss, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymize it.
8. International Transfers
We may transfer your personal data outside of the European Economic Area (EEA). When we do so, we ensure that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses or other legally acceptable mechanisms.
9. Cookies
We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. For more information, please refer to our Cookie Policy.
10. Complaints
If you have any concerns about how we handle your personal data, you have the right to lodge a complaint with a supervisory authority in your country of residence.
11. Changes to This Policy
We may update this GDPR Compliance Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email. Please review this page regularly to stay informed about how we are protecting your personal data.
12. Contact Us
If you have any questions about this GDPR Compliance Policy or wish to exercise your rights, please contact us at:
- Email: tvworldaccess@gmail.com
- Address: Isle of Skye IV49 9AQ Harrapool, UK