Refund and Returns Policy

At TV World Access, we strive to provide high-quality products and services. If you are not entirely satisfied with your purchase, we are here to help. Please read our Refund and Returns Policy carefully.

1. Refunds

1.1 Eligibility for Refunds:

Refunds are only available for products or services purchased directly from our website, https://tvworldaccess.shop/.
To be eligible for a refund, your request must be made within [insert number of days] days of your purchase.
Refunds will not be granted for services that have already been fully rendered or for digital products that have been accessed or downloaded.

1.2 How to Request a Refund:

To initiate a refund, please contact us at tvworldaccess@gmail.com with your order details, including your order number and reason for the refund request.
Our customer service team will review your request and inform you of the eligibility for a refund.

1.3 Refund Process:

If your refund is approved, it will be processed, and a credit will be applied to your original method of payment within [insert number of days, e.g., 7-14 days].
Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.

2. Returns

2.1 Eligibility for Returns:

Physical products may be returned within [insert number of days, e.g., 30 days] of the purchase date, provided they are in their original condition, unused, and in the original packaging.
Digital products, subscriptions, and services are generally non-returnable, except in cases of technical issues or errors on our part.

2.2 How to Return a Product:

To return a product, please contact us at tvworldaccess@gmail.com with your order details and reason for the return.
Once your return request is approved, we will provide instructions for returning the item.
You will be responsible for paying the shipping costs for returning your item unless the return is due to a mistake on our part (e.g., wrong product delivered).

2.3 Return Process:

Upon receipt of your returned item, we will inspect it and notify you of the approval or rejection of your return.
If your return is approved, a refund or exchange will be processed, depending on your preference and our inventory availability.

3. Non-Refundable and Non-Returnable Items

Certain items are not eligible for refunds or returns, including but not limited to:

Digital products that have been accessed or downloaded.
Services that have already been rendered.
Subscription-based services after the subscription period has started.

4. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within [insert number of days, e.g., 7 days] of receiving the item. We will arrange for a replacement or refund at no additional cost to you.

5. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at:

Email: tvworldaccess@gmail.com
Address: Isle of Skye IV49 9AQ Harrapool, UK